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English Consultation Services

Omiya Ward Office, Omiya

Hours: 9:00 – 12:00, Mondays and Wednesdays
Tel: 048-646-3097
Address: Citizens Consultation Room, Omiya Ward Office 2F, 1-124-1 Kishikicho, Omiya Ward

Language Day Time Phone number
Englsih Monday
Wednesday



9:00-12:00



048-646-3097
Chinese Thursday
Korean Tuesday
Vietnamese Wednesday
Tagalog Monday

International Exchange Center, Urawa

Hours: 9:00am – 12:30pm/ 1:00pm – 2:30pm, Wednesdays
Tel: 048-887-1506
Address: International Exchange Center, Comunale 9F, 11-1 Higashi-Takasagocho, Urawa Ward
Website: International Exchange Center(IEC)

Language Day Time Phone number
Englsih Wednesday (1)9:00-12:30
(2)13:00-14:30
*Last appointment at 14:00
048-887-1506

*If you go to the counter,
you can speak with someone directly.
Chinese Tuesday (1)9:00-12:00
(2)13:00-15:00
*Last appointment at 14:00
Korean Thursday (1)9:00-12:00
(2)13:00-15:00
*Last appointment at 14:00
Japanese Tuesday
Wednesday
10:00-12:00
*Last appointment at 11:30
Thursday (1)10:00-12:00
(2)12:00-15:00
*Last appointment at 14:30

Saitama Information and Support (SIS), Kita-Urawa

Saitama Information and Support provides consultations and information in foreign languages. Assistance is available in English, Chinese, Spanish, Portuguese, Korean, Tagalog, Thai, Vietnamese, Indonesian and Nepali. If you are having difficulty in understanding and speaking Japanese, please call SIS for interpretation over the phone.

saitama1 saitama2

Hours: 9:00am – 4:00pm, Monday to Friday
Tel: 048-833-3296
Address: Saitama International Association, Urawa Godo Chosha 3F, 5-6-5 Kita-Urawa, Urawa Ward
Website: Saitama International Association

Council of Local Authorities for International Relations (CLAIR) - Multilingual Living Information Website

Information on residence, life in Japan, work etc. for foreign residents is provided in 15 different languages. Visit CLAIR

Foreign Residents Support Center(FRESC)

There are various consultation services available to support foreign residents living in Japan.

FRESC

【Location】
 Yotsuya Tower 13F, 1-6-1 Yotsuya, Shinjuku-ku, Tokyo
【Hours】
 Monday to Friday, 9:00 AM – 5:00 PM
 *Closed on national holidays and during the New Year holidays (Dec. 29 – Jan. 3)
【TEL】
 0570-011000
【URL】
 https://www.moj.go.jp/isa/support/fresc/fresc_2.1.html

Houterasu – Japan Legal Support Center

Houterasu provides free information in various languages about legal systems in Japan, public services, and where to find legal consultation such as bar associations.

【Hours】
 Monday to Friday: 9:00 AM – 9:00 PM
【TEL】
 0570-078374
【HP】
 For Foreign Nationals | 法テラス

DV Consultation +

If you are experiencing violence or abuse from a partner, please seek help.
Support is available in multiple languages.

【TEL】
 0120-279-889
【URL】
 https://soudanplus.jp/en/

Other places where you can get consultation

Women’s DV Consultation Hotline
If you are experiencing violence from your husband or partner, please reach out.
This service is free and confidential.
【TEL】
 048‑762‑3880 *Japanese only
Hours
 
Monday to Friday, 10:00 – 17:00
 *Closed on national holidays and during New Year (Dec 29–Jan 3).

◆Women’s Life & Emotional Support Line
This line is for women experiencing concerns about lifestyle, marriage, parenting, work, personal relationships, etc.
The service is free and confidential.
【TEL】
 048‑711‑6650 *Japanese only
【Hours】
 Monday to Friday, 10:00 – 20:00
 Saturday, Sunday, and holidays, 10:00 – 16:00
 *Closed during New Year (Dec 29–Jan 3).

◆Men’s Life & Emotional Support Line
This line is for men experiencing concerns about lifestyle, marriage, parenting, work, personal relationships, etc.
The service is free and confidential.
【TEL】
 048‑711‑6101 *Japanese only
【Hours】
 2nd and 4th Tuesday of each month, 18:30 – 20:30
 *Closed on national holidays and during New Year (Dec 29–Jan 3).  


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